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Let's be honest: What's so special about HighDroxy?
Do you believe that better skin appearance starts with over-promises, weird fantasy terms, or perfectly retouched models? Neither do we. That's why the idea behind our products is as honest as it is simple:
Since 2015, we have been developing and producing compatible active ingredient cosmetics to the highest standards, without flowery promises. We prefer to explain exactly what is inside and what results are possible and realistic. Our products are not only effective, but also very well tolerated, because they contain excellent ingredients in relevant dosages. In return, we do without anything that only benefits the production, but not your skin. Our assortment is small and best combinable - we leave a confusingly large product range to other brands.
In addition, HighDroxy stands for Genderless Beauty, because we focus on the needs of your skin and do not distinguish between constructed gender divisions. For this reason, HighDroxy is suitable for everyone, as all products are unisex. For women it has to be floral scented or for men it has to be pithy packed? Sorry, not with us.
Honestly, we don't promise perfect skin. But we do everything we can to help you achieve the most beautiful skin of your life with our products.
Heartily,
Thorsten Abeln
Founder & Managing Director
OUR PROMISE OF PURITY: THE BEST OF NATURE & HIGH TECH
Free of anything that does not benefit the skin.
The development of our formulas follows a clear standard: we create highly effective, well-tolerated products that noticeably and visibly improve the skin's appearance, while avoiding anything that does not benefit either product quality or skin health.
To achieve this, we combine both synthetically refined and purely natural ingredients - individually adapted for each formulation and always oriented towards the best skin benefits and the highest possible effectiveness. This combination of highly pure ingredients from nature & high-tech distinguishes HighDroxy from natural cosmetics, as well as the renunciation of drying alcohols and essential oils (because both can irritate sensitive skin).
What we have in common with natural cosmetics, on the other hand, is the consistent renunciation of mineral oil, microplastics, parabens and silicone. All the ingredients we use are vegan and - of course - free from animal testing.
Made in Germany. For the sake of your skin.
Does it really matter where a cosmetic product is developed and manufactured? We are convinced that it does! The guidelines that apply to cosmetics developed and produced in Germany are among the strictest in the world.
Therefore all HighDroxy products are "Made in Germany". They are formulated in Germany together with physicians and experienced pharmacists and of course are also produced and bottled here. This ensures consistently high quality, short distances and maximum transparency.
Clear message: Satisfied or money back.
Our service begins before the purchase: The HighDroxy product advice helps you to find the right care for you from our range. Use our online skincare guide, describe your concerns via email or use our form to make an appointment for a telephone skin consultation, we will be happy to call you!
The various test sizes of our products - as sachets or deluxe samples - also allow you to test skin feel, tolerance and effect in advance.
After the purchase, our satisfaction guarantee protects you - even with opened products. You can find all the details of our satisfaction guarantee here.
Sustainability consists of many steps. These are the steps we take.
Can skin care bought online ever be sustainable? We firmly believe so - and act accordingly. Our path to the smallest possible environmental footprint consists of countless small steps - from the work in the lab to delivery to your door. And your contribution counts, too. Here we explain more:
1. the production
HighDroxy is "Made in Germany" - from development in the laboratory to production and filling. This guarantees not only the highest safety and hygiene standards, but also short distances throughout the entire supply chain. This principle also includes that we purchase packaging materials and raw materials in Germany or Europe whenever possible, and not (as is very common in the industry) in Asia or the USA.
Your contribution: Perhaps you already attach importance to regional origin when shopping for food. This principle of short distances also makes sense and is sustainable for consumer goods such as skin care. Next time you go shopping, pay attention to this: if a product is made in Germany, it will definitely be stated on the packaging.
2. the packaging
Our hygienic airless packaging is made of plastic - a necessary compromise, because current alternatives made of glass are too heavy for ecological transport and require significantly more energy to produce and recycle. By switching to a new, particularly resource-saving design, we have already been able to save 48 per cent of plastic, as well as around 30 per cent of cardboard for the folding boxes. And of course we continue to look for new, even more economical packaging technologies.
Your contribution: Use our products sparingly, because that is what the formulations and packaging are designed for. Please also take great care to dispose of all containers and outer packaging correctly: folding boxes and package inserts belong in the waste paper garbage can, dispensers in the yellow garbage can. Important: Our glass pipette bottles do not belong in the household waste, but in the used glass container. We thank you!
3. the dispatch
By largely dispensing with stationary trade, our products usually reach you directly. Without intermediate storage and double ways. For parcel shipping we work exclusively with DHL and send all packages climate neutral. By the way: Our filling material is compostable - theoretically you could even eat it.
Your contribution: Avoid unsuccessful delivery attempts by using the DHL Packstation or services such as the drop-off authorization. Learn more about it here.
4. our service
What customer service has to do with sustainability? Quite a lot! Because even the most ethically sound product is a waste if it turns out to be a bad buy and ends up in the trash unused. That's why our skin advice is so important to us: In dialogue with you, we find the right products for you and your skin. This effectively minimizes bad purchases - our vanishingly low return rate is the best proof of this.
Your contribution: Don't be shy - we are really happy to help. You can reach us via contact form or mail. We are also happy to advise you in detail on the phone, just make an appointment here and we will call you.
5. your review
Your product review contributes twice to a sustainable consumption of HighDroxy products: On the one hand, it helps other customers to make the right purchase decision and avoid returns.
In addition, we plant a tree for every product review, in cooperation with the organization "Aktion Baum" from Hamburg. Here you can learn more about this meaningful initiative and how you can submit your review.
