Verification of the authenticity of customer reviews

Each consumer review is checked for authenticity before it is published, ensuring that reviews only come from consumers who have actually purchased the reviewed products.

The verification is done by manual verification in the form of matching the rating with the order history to make a previous product purchase a necessary condition for publication.

All published reviews are included in the average star rating (maximum 5). We reserve the right to curate the display for reasons of clarity and loading time.

For every published customer review, we plant a tree in a German mixed forest in cooperation with Aktion Baum. It does not matter whether the customer review is positive or negative.